Frequently Asked Questions - FAQs

What types of flowers and arrangements do you offer?

We offer fresh flower arrangements for birthdays, anniversaries, sympathy, weddings, holidays, everyday occasions, and more. We also carry plants and gift items.

Do you provide local flower delivery?

Yes! We offer local flower delivery throughout our service area. Delivery availability and fees are shown during checkout.

Do you offer same-day delivery?

Yes, same-day delivery is available for eligible orders placed before the daily cutoff time.

Can I pick up my order at the shop?

Yes! You can choose in-store pickup when placing your order online.

Do you create flowers for weddings and special events?

Yes. We design custom floral arrangements for weddings, funerals, and other special events.

Can I request a custom floral arrangement?

Yes! If you have a specific style, color, or flower preference, our designers can create a custom arrangement for your occasion.

What happens if a flower is unavailable?

If certain flowers are unavailable, we'll substitute them with blooms of equal or greater value while keeping the overall style and color similar.

Can I include a personal message with my flowers?

Yes! You can add a complimentary personalized message during checkout that will be included with your order.

Do you offer flower subscriptions?

Yes! We offer recurring flower subscriptions with monthly delivery options.

How can I place an order?

You can browse our collection and place your order directly through our website anytime, or contact the shop if you need assistance.

How much does flower delivery cost in Oil City?

Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.

Can I order online or by phone?

Yes! You can order online anytime at ocfloraldesign.com or by phone at (814) 677-7979 during our business hours (Mon-Fri 8:30 AM-5 PM, Sat 10 AM-2 PM, Sun Closed).

What forms of payment do you accept?

We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.

Can I request certain flowers or colors?

Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.

What happens if the recipient isn’t home?

If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.

Do you deliver flowers to hospitals, offices, or event venues in Oil City?

Yes, we deliver to homes, hospitals, businesses, and venues across Oil City. Please provide the full address and any delivery notes during checkout.

Can I include add-ons with my bouquet or arrangement?

Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.

How do I make my flowers last longer?

Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.

Why choose flowers by OC Floral Design?

What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Oil City, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.

Can I add a personalized message or card to my flower order?

Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message.

Delivery FAQs